Small Sellers
Big Possibilities ❤
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you grow ❤
QUESTIONS? WE'VE GOT ANSWERS!

Frequently Asked Questions

Everything you need to know about OrdrFlow. Can't find your answer? Feel free to reach out to our team.

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About OrdrFlow

OrdrFlow is an all-in-one order management platform for small businesses. It helps you manage orders from WhatsApp, Instagram and your website in one simple dashboard. You can track customers, products, payments and deliveries — without spreadsheets or manual work.

OrdrFlow is built for small business owners who sell through WhatsApp, Instagram, or their own website and want an easier way to manage orders and customers.

Yes! OrdrFlow is designed to be simple and intuitive, with no technical background required to get started.

Not at all. If you can use WhatsApp or Instagram, you can use OrdrFlow.

Yes, our Free Plan is free forever and lets you try the core features before upgrading.

Orders & Customers

Once connected, every DM and message from these channels lands directly in your OrdrFlow inbox, ready to convert into an order.

Yes, every customer's details, order history and conversations are stored together in one profile.

Yes, you can update and track each order from placed to delivered right inside OrdrFlow.

Yes, you can add private notes and custom tags to any customer profile for quick reference.

Billing & Plans

Plans start free and go up to ₹1,999/month for the Business plan. See our Pricing page for full details.

Yes, you can cancel anytime from your account settings with no cancellation fees.

Refunds are handled on a case-by-case basis. Reach out to our support team and we'll help you out.

Technical Support

Reach out through our in-app chat or the Contact Support button, and our team will help resolve it quickly.

You can email us, use in-app chat, or visit our Contact page. We usually reply within a few hours.

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